How Can We Help You Farm?
Quick answers to common questions, technical troubleshooting, and direct support for CanvassPad on iOS.
📍 GPS & Location Accuracy
Ensure Location Services are enabled under iOS Settings > CanvassPad > Location set to "While Using the App" with "Precise Location" turned ON for accurate breadcrumb trail and address reverse-geocoding.
🎙️ Offline Voice Dictation
Ensure Microphone and Speech Recognition permissions are granted in iOS Settings > CanvassPad. Apple's on-device speech engine transcribes notes locally without requiring cellular service.
📄 Executive PDF Farming Reports
Tap Finish Walk or open any past session from the dashboard and select Export PDF Report. Includes session KPIs, satellite map snapshot with pin overlay, and your follow-up roster.
📊 CRM CSV Import
Export your session CSV to standard RFC 4180 format. Ready to drag and drop directly into Follow Up Boss, kvCORE, Lofty, Chime, or any spreadsheet software (Numbers, Excel, Google Sheets).
🎯 Goal Progress Ring
Set a custom target door goal (e.g. 50 or 100 doors) when creating a farming session. The live HUD tracks your progress ring with milestone celebration feedback as you hit your target.
💳 Restoring Purchases
If you reinstalled the app or switched iPhones, open Settings > Upgrade to Pro in CanvassPad and tap Restore Purchases. Apple will verify your Pro Annual or Monthly entitlement instantly.
🛡️ On-Device Storage & Backups
CanvassPad keeps your farming data 100% private by storing it directly on your iPhone. Because there are no external cloud databases, we recommend exporting your CSV or PDF summaries regularly to keep a permanent backup if you ever switch or reset your device.
Contact Support
Have a question, feedback, feature request, or need assistance? Fill out the form below and we will get back to you promptly.